The CDE partners with a number of leading medical aid funders in South Africa. Many of these relationships are long-standing, with true partnership credentials. Patients who are members of these medical aids are able to join as members of the CDE programmes of care.
Should a member of a medical aid who is registered on the CDE diabetes management programme be dissatisfied with the programme the Member can direct a complaint directly to the Medical Scheme and CDE.
Should the Member not receive satisfactory resolve from CDE or the Medical Scheme the member has been advised by the Medical Scheme and CDE to direct the complaint to the Council of Medical Schemes.